Families Share Their Experiences
Hear from the people who matter most—the families who have entrusted us with the care of their loved ones
Return Home
Hear from the people who matter most—the families who have entrusted us with the care of their loved ones
Return HomeReal experiences from families who have worked with Harbour Nest
Tampines
After my father's stroke, we needed help managing his recovery at home. The care specialist assigned to us was not only skilled but genuinely kind. She helped him regain confidence in simple daily activities while keeping us informed every step of the way. Three months later, he's doing much better than we expected.
December 28, 2025
Jurong West
My mother was becoming isolated after moving in with us. The wellness program brought back her spark—gentle exercises, conversations in Tamil, even helping her video call relatives abroad. She looks forward to these visits and her mood has improved significantly. The care goes beyond just physical assistance.
December 22, 2025
Bedok
Working full-time while caring for my grandmother was becoming overwhelming. Having 24-hour support means I can focus on being her granddaughter again instead of worrying about medications and meal schedules. The team communicates clearly and respects her preferences. Worth every dollar for the peace of mind.
December 18, 2025
Ang Mo Kio
The transition from hospital to home was seamless. The coordinator met with hospital staff before discharge and had everything ready at home. They even arranged follow-up appointments and explained all the medical instructions in plain language. My father recovered well without any complications.
December 15, 2025
Woodlands
Finding someone who understood both our cultural needs and my aunt's health requirements felt impossible. Harbour Nest matched us with a care specialist who speaks Malay, respects prayer times, and prepares familiar meals. My aunt actually enjoys her company and the quality of care is excellent.
December 10, 2025
Bukit Batok
My wife and I were hesitant about bringing outside help into our home. The consultation process was thorough and pressure-free. They took time to understand our concerns and my mother's personality. The care specialist they selected has become like extended family. Very satisfied with the service.
December 6, 2025
Toa Payoh
The wellness program helped my father regain his independence after months of declining health. The exercises are gentle but effective, and the nutritionist worked with us on meals he actually enjoys eating. He's more energetic now and even started taking short walks again.
January 2, 2026
Clementi
Communication has been outstanding. The coordinator checks in regularly, the care notes are detailed and helpful, and they respond quickly whenever I have questions. This level of transparency and accessibility makes all the difference when entrusting someone else with your parent's care.
December 29, 2025
Hougang
After trying two other services, Harbour Nest finally got it right. They listened to what wasn't working and adjusted the care plan accordingly. The flexibility to change service levels as my mother's needs evolved has been invaluable. Wish we had started here from the beginning.
December 24, 2025
Detailed accounts of how our care made meaningful differences
An 82-year-old woman faced hip replacement surgery with concerns about managing recovery at home. Living alone and without nearby family, she worried about medication management, mobility limitations, and the risk of falls during the vulnerable recovery period.
We coordinated with her surgical team before discharge, preparing her home with necessary equipment and safety modifications. A care specialist provided daily visits for the first month, gradually reducing frequency as she regained independence. Physical therapy exercises were supervised, medications managed carefully, and warning signs monitored closely.
She recovered ahead of the typical timeline without complications. After 12 weeks, she was walking independently and resumed most normal activities. Her surgeon commended the quality of at-home care, noting that such smooth recoveries often result from proper post-surgical support. She transitioned to our wellness program to maintain her progress.
"I was terrified about surgery at my age, but having professional support at home made all the difference. They helped me feel safe and confident throughout recovery."
A 75-year-old man experienced a mild stroke affecting his right side and speech. His wife, also in her seventies, wanted to care for him at home but needed help managing the physical demands and complex rehabilitation requirements. Both were frustrated by the sudden life changes and uncertain about the future.
We began with intensive transitional care, coordinating with his speech and occupational therapists to reinforce exercises at home. The care specialist helped with mobility, personal care, and encouraged communication practice during daily activities. We also provided respite for his wife, giving her time to rest and maintain her own wellbeing.
Over six months, he regained significant function. Speech improved to near-normal levels, and mobility returned enough for him to walk with a cane. The couple learned to adapt their routines while maintaining their independence. They continue with our wellness program, focusing on maintaining gains and preventing further health issues.
"We thought our active life together was over after the stroke. The care team helped us adjust while keeping hope alive. Now we're doing things we enjoy again, just differently."
Numbers that reflect our commitment to excellence
Years of Service
Established 2014
Families Served
Throughout Singapore
Client Satisfaction
Based on surveys
Average Rating
Family feedback
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